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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up window will appear. It contains comprehensive information about all the actions that you can carry out on that particular page. Each popup opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge range of how-to video clips demonstrating how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you need, have a gaze at our comprehensive FAQ database, which comprises questions asked by actual people and provides practical solutions. We frequently update our FAQ section with new entries in order to embrace all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer service technicians available 24-7-365 and eager to assist you with any question. Each trouble ticket you submit will be answered in less than 1 hour (the average ticket response time is approximately 20 minutes), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 253379

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: [email protected]

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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